Setting up sales on Terminal

Adding a dish to Terminal

To create a dish, go to Items > Products in Back Office main menu. On the action panel (located on the upper side of Back Office), click on ‘Create’ button. A drop-down list will appear. Click on ‘Product’.

After filling out the fields in ‘Product’ dialogue box, click on ‘Create’ button in dialogue box to create a product. Product will be created and will become available for editing. Various aspects can be set for each product. Recipe, modifiers, sales location, nutrition values, etc. are among these customizable settings.

The products are created in Back Office, but are not displayed on Terminal. What could be the problem?

The products created in Back Office will be displayed on Terminals of one sales location by default. In order for a product to be displayed on the Terminals of the second and further sales locations, the sales of the product need to be set up.

Go to Items > Products in the main menu of Back Office. Select the product of interest and click on ‘Sales’ tab. Click on ‘Create’ button in a lower part of Back Office screen.

In a created line, sales location and cooking area should be selected, a price should be set. Choose a cooking area and select a sales location in order for a product to appear on the Terminals attached to that sales location.

Which PIN should be entered on an employee authorization screen on Terminal?

Terminal PIN is set in Back Office for every employee. To set a PIN go to Employee > Staff. Select an employee of interest. Enter a PIN, that will be specific for this employee.

Creating an order

If Terminal is activated in Quick Food mode, first a product should be selected. The products are located on the left hand side of the Terminal screen and can be represented either as themselves or as groups of items displayed as separate blocks. Open a group of products (if the products are divided into groups) by tapping it and then tap the product. The product will be added to the ‘Order Items’ section located on the right hand side of the screen.

If Terminal is activated in Quick Resto mode (with table service), first a table at which an order is being received has to be selected. Go to Table Layout screen by tapping ‘Table’ button. Choose a table by tapping it. This will open an ‘Order’ screen. The products are located on the left hand side of the Terminal screen and can be represented either as themselves or as groups of items displayed as separate blocks. Open a group of products (if the products are divided into groups) by tapping it and then tap the product. The product will be added to the ‘Order Items’ section located on the right hand side of the screen.

Opening a cash register shift

On employee personal screen, in ‘Register’ tab, locate a lock sign by the register name and swipe it from left to right.

This opens a cash register shift. In order to open a shift, an employee, logged into the system, needs to have the Front Office Rights to do that. These rights can be set up in Back Office.

Receiving payment. Payment methods.

To receive payment, tap ‘Pay’ button in the bottom left corner of the ‘Order’ screen. This opens a ‘Payment’ screen. In the upper part of the screen the amount to be paid is displayed. On the left-hand side of the screen a ‘Quick Payment’ section is located. This section is used for cash payments. On the right-hand side a payment terminal module is located for cashless payments. A mixed payment option is also available in that section.

Quick Resto POS supports various payment methods, such as cash payment, cashless payments, bonus points payments and mixed payment (cash + bonus pints, cashless + cash, etc.)

After selecting one of payment types, a bill will appear on the screen. This bill will also be printed out on printer. This will mean that payment has been received and its details have been saved in the system.

Tapping a green button with a white tick will close the ‘Payment’ screen and open the ‘Table Layout’ screen.

 



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